Potentially dire consequences await those who ‘like’ social media posts before or without reading the text. The true message of the post is often not evident in the headline and can be contradictory to the reader’s world view or online image. Liking a post without reviewing its contents could even damage someone’s online reputation.
Be particularly wary of satire. This very website contains an entire category full of satirical articles. Satire uses humour to criticise or ridicule particular situations, organisations or people, and the meaning of the text is very rarely evident in the headline.
Beware of hashtags.
Just because a post is accompanied with hashtags such as pets, dogs, dogowners, furryfriends or fourleggedfriends doesn’t mean that the article is supportive of dog owners or pet ownership. In fact, numerous articles on this website, especially in the Satire category, are highly critical of dog owners and their flagrant disregard for dog walking laws. The articles portray the dog owners as selfish, disobedient, arrogant, disrespectful, inconsiderate and in some cases illiterate. Hardly complimentary. Despite this fact, many pet supply companies ‘liked’ the posts.
The pet companies were responding to the hashtags. They have most likely established their social media marketing strategy to identify and respond to any hashtag relating to dogs, pets and dog owners. The companies believe this increases exposure for their brand.
…but what kind of exposure?
If a pet supply company is seen to be endorsing a text which implies that dog owners are selfish, disobedient, arrogant, disrespectful, inconsiderate and in some cases illiterate, this could backfire severely on the company. The company is essentially insulting its customers and insulting the very people which sustain the business and all of its employees.
Has a business ever prospered by insulting its customers?
Think about what you ‘like’.
Liking an image of a person you admire can also lead to misinterpretation or support of an opinion contradictory to your own.
The Frownlow Medal is a satirical award given to the Australia-based professional footballer who commits the worst off-field scandal in any given year. The award exists to criticise the footballers and society’s adoration of them, and uses irony to do so.
An Instagram account holds images of all of the footballers who have so far been nominated for The Frownlow Medal and The Frownlow Medal Hall of Fame. Many people ‘like’ the posts containing images of their sporting heroes, without knowing that the player is being criticised for their off-field behaviour. The fans are thus supporting or endorsing a satirical award which is heavily criticising their heroes.
Of course, some fans agree with the award’s premise, and can separate the player’s sporting brilliance from their off-field flaws, but many fans ‘like’ unknowingly.
Another article related to football demonstrates this point. The article relates to the Prime Minister of Australia, Scott Morrison, and attacks his support for the Cronulla Rugby League club and exposes it as a shallow publicity stunt. The article is heavily critical of Morrison, and implies that supporters of the prime minister, and the Cronulla team, have been fooled into supporting and voting for their local representative. Nevertheless, fans of the club ‘liked’ the article when it was posted on this website.
They are essentially liking a post which calls them gullible, uneducated, easily fooled and impressionable.
A food catering service also fell victim to their automated hashtag marketing system. I wrote a travel article about a particularly unsavoury pizza I ate at a local restaurant in China, where I saw customers being given blood pressure checks – after they had eaten. The food catering company had inadvertently associated themselves with poor quality and horrible tasting food – food so bad it could give someone a heart attack.
Be sure to read what you like.